What is a managed service provider?

SkyTerra What is a Managed Service Provider

A managed service provider (MSP) supports your company’s network, infrastructure and other technology needs. To use a metaphor, it does the heavy lifting so your in-house team can focus on improving and growing your business. Some offer an all-in-one platform and others customize the services to fit the client’s business.

MSPs proactively work to keep your network up and running 24/7/365 without interruption. MSPs can fix breaks and create solutions for avoiding them. Partnering with one will get the most productivity out of your business.

Managed Service Providers:

  • Start with the setting up of your ITIL (internet technology infrastructure library)
  • Monitor and protect all your endpoints (devices, computers), data and infrastructure (servers)
  • Proactively monitor and patch manage to prevent disruption
  • Trains your team about cyber security
  • Gives you technology leadership guidance