What Is a Microsoft Cloud Solution Provider (CSP)?
A Microsoft Cloud Solution Provider (CSP) is far more than just a reseller of Microsoft Cloud products. A CSP needs to demonstrate technical expertise in Azure clouds solutions. When you purchase cloud services from a CSP, you are not just getting the product, but also the expertise and reliable support you will need to ensure that product is best serving your business.
What Is Tier 1 vs Tier 2 Microsoft CSP?
A Tier 1 Microsoft Cloud Solution Provider (CSP) is a direct provider of Microsoft products, working directly with Microsoft on behalf of your business. Tier 2 CSPs are indirect partners, working through a third-party Microsoft distributor. Becoming a Tier 2 CSP is easier and faster than becoming a Tier 1. That's because a Tier 1 CSP must meet stringent requirements and show a level of expertise with Microsoft products far beyond a Tier 2 level.
SkyTerra is a Tier 1 Microsoft CSP and we work directly with Microsoft to package and support your cloud solutions in the way that best fits your business needs.
Why Choose SkyTerra?
One of Microsoft’s top 75 CSP providers in the country
Unique in being a multiple Tier 1 Microsoft Gold Partner—in the United States, Canada, Europe and Government Community Cloud (GCC)
Experienced with Fortune 500 enterprise-level technology
Largest Microsoft Cloud provider based in the Northeast
Over 98 percent client retention rate
A Direct Line To Microsoft
When you purchase your Azure Cloud Solutions from a Microsoft Tier 1 Cloud Solutions Provider (CSP) you can be assured that the highest level of expertise and experience is going into designing and supporting your cloud services.
With a Tier 2 CSP, businesses purchase their license from the third party and get support from that third-party instead of Microsoft. With a Tier 1 CSP like SkyTerra, licenses are directly tied to Microsoft from procurement through support, allowing us to have a direct line to Microsoft to leverage their expertise and assistance for our clients when needed.
A Tier 1 CSP offers the following benefits:
- Single point of contact for all licensing and support
- Strategic optimization of your cloud investment
- Scalable solutions customized to your business
- Support that is superior in both our expertise and our commitment to customer service
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Microsoft Maximizes ROI
Microsoft not only makes the day-to-day operations of your business more efficient, but can also maximize a return on investment. As a Microsoft solution provider, we have the insight and years of experience to optimize cloud spend. Our team first examines the in’s and out’s of your organization in order to learn how you do business. From there, we’ll draft a roadmap that optimizes your environment on a timeline that prioritizes your future. We always start with key pain points while slowly migrating your systems to the cloud.
In our experience, these key benefits of Microsoft contribute to maximizing ROI:
- Streamlined single ecosystem
- Reduced redundant technologies
- Consolidated services spending
Reduce Vendors With a Microsoft Solution Provider
It’s a vicious cycle: You hire outside vendors to offload your IT to-do list. Not much later you’re confronted with a sky-high bill way over budget. So you cut back on outsourcing, only to be drowning in tech tasks and projects again. By partnering with a Microsoft solution provider you can reduce the number of applications and vendors you use while maintaining security. Plus, it helps free up your team. Microsoft covers file sharing, remote access, security and more.
Ready to cut added expenses? Book a meeting and we’ll find your best solution.
Office 365 Migration Services
What’s in the cloud for you? As a Microsoft cloud solution provider, we help clients migrate their business to the cloud. Cloud migration is a great option for organizations that want to consolidate applications to one platform or optimize their hybrid workspace. Our cloud migration experts can help you seamlessly move to the cloud, no matter what point you’re at in the process. A few Office 365 migration services we provide are:
- Email migration
- File migration
- SharePoint migration
- Messaging, voice, video and meeting migration
Benefits of Partnering With a Microsoft Direct CSP
An MSP that is also a Microsoft solution provider offers greater value to customers. This includes smoother operations, increased scalability and tailored technical support with a CSP helpdesk. Not only do you benefit from the leading cloud software, but you get the added advantage of personalized IT support. At SkyTerra, real people who know your business pick up the phone when you call. This means tasks get done faster, more accurately and on your schedule — all while saving money.
The “Take Control of Tech” Plan
Invest in technology so you can spend more time on your business