Microsoft Tier 1 Cloud Solution Provider (CSP)

What working with a Tier 1 CSP means for your business

What Is a Microsoft Cloud Solution Provider (CSP)?

A Microsoft Cloud Solution Provider (CSP) is far more than just a reseller of Microsoft Cloud products. A CSP needs to demonstrate technical expertise in Azure clouds solutions. When you purchase cloud services from a CSP, you are not just getting the product, but also the expertise and reliable support you will need to ensure that product is best serving your business.

Microsoft Solution Partner Security

What Is Tier 1 vs Tier 2 Microsoft CSP?

A Tier 1 Microsoft Cloud Solution Provider (CSP) is a direct provider of Microsoft products, working directly with Microsoft on behalf of your business. Tier 2 CSPs are indirect partners, working through a third-party Microsoft distributor. Becoming a Tier 2 CSP is easier and faster than becoming a Tier 1. That's because a Tier 1 CSP must meet stringent requirements and show a level of expertise with Microsoft products far beyond a Tier 2 level.

SkyTerra is a Tier 1 Microsoft CSP and we work directly with Microsoft to package and support your cloud solutions in the way that best fits your business needs.

Why Choose SkyTerra?

One of Microsoft’s top 75 CSP providers in the country

Unique in being a multiple Tier 1 Microsoft Gold Partner—in the United States, Canada, Europe and Government Community Cloud (GCC)

We we take security seriously as part of our commitment to the client (see how we optimize Microsoft for your security)

Experienced with Fortune 500 enterprise-level technology

Largest Microsoft Cloud provider based in the Northeast

Over 98 percent client retention rate

A Direct Line To Microsoft

When you purchase your Azure Cloud Solutions from a Microsoft Tier 1 Cloud Solutions Provider (CSP) you can be assured that the highest level of expertise and experience is going into designing and supporting your cloud services.

With a Tier 2 CSP, businesses purchase their license from the third party and get support from that third-party instead of Microsoft. With a Tier 1 CSP like SkyTerra, licenses are directly tied to Microsoft from procurement through support, allowing us to have a direct line to Microsoft to leverage their expertise and assistance for our clients when needed. 

A Tier 1 CSP offers the following benefits:

  • Single point of contact for all licensing and support
  • Strategic optimization of your cloud investment
  • Scalable solutions customized to your business
  • Support that is superior in both our expertise and our commitment to customer service
Play Video

Watch: SkyTerra Helps Accounting Firm Utilize Microsoft Cloud and Improve Cyber Security

Play Video

Watch: COVID-19 Disaster Recovery with Microsoft 365 and Teams Onboarding for Real Estate Firm

Play Video

Watch: Deep Knowledge of Microsoft Improved Communications for Financial Institution

Play Video

Watch: The Latest Technology and Microsoft Services for Pharmaceutical Company

Microsoft CSP Requirements

What are the requirements to become a Microsoft Cloud Solution Provider? As a partner we are required to meet and maintain these conditions to remain a Microsoft Tier 1 CSP.

  1. Value-added service: As a partner, SkyTerra must go beyond simply reselling Azure products and managed Azure services
  2. Simple billing: Microsoft requires partners to offer a single, easy, automated billing system
  3. Managed services: MSP providers need to display technical expertise in MS tools to offer managed support
  4. Robust support: Partners need the capacity to resolve day-to-day, first-level customer queries

Microsoft Maximizes ROI

Microsoft not only makes the day-to-day operations of your business more efficient, but can also maximize a return on investment. As a Microsoft solution provider, we have the insight and years of experience to optimize cloud spend. Our team first examines the in’s and out’s of your organization in order to learn how you do business. From there, we’ll draft a roadmap that optimizes your environment on a timeline that prioritizes your future. We always start with key pain points while slowly migrating your systems to the cloud.

In our experience, these key benefits of Microsoft contribute to maximizing ROI:

  • Streamlined single ecosystem
  • Reduced redundant technologies
  • Consolidated services spending

Reduce Vendors With a Microsoft Solution Provider

It’s a vicious cycle: You hire outside vendors to offload your IT to-do list. Not much later you’re confronted with a sky-high bill way over budget. So you cut back on outsourcing, only to be drowning in tech tasks and projects again. By partnering with a Microsoft solution provider you can reduce the number of applications and vendors you use while maintaining security. Plus, it helps free up your team. Microsoft covers file sharing, remote access, security and more.
Ready to cut added expenses? Book a meeting and we’ll find your best solution.

Are you fully leveraging your Microsoft licenses?

You’ve probably already paid for Microsoft licenses for your business, but are you using them to the fullest? 

How can you effectively stay ahead of the competition when you don’t know how to maximize the value of this tool?

Our free Microsoft License Guide will provide you with the latest SMB management and security measures for your company.

Download the Guide

Microsoft Solution Partner Security

Office 365 Migration Services

What’s in the cloud for you? As a Microsoft cloud solution provider, we help clients migrate their business to the cloud. Cloud migration is a great option for organizations that want to consolidate applications to one platform or optimize their hybrid workspace. Our cloud migration experts can help you seamlessly move to the cloud, no matter what point you’re at in the process. A few Office 365 migration services we provide are:

  • Email migration
  • File migration
  • SharePoint migration
  • Messaging, voice, video and meeting migration
Benefits of Microsoft Direct CSP

Benefits of Partnering With a Microsoft Direct CSP

An MSP that is also a Microsoft solution provider offers greater value to customers. This includes smoother operations, increased scalability and tailored technical support with a CSP helpdesk. Not only do you benefit from the leading cloud software, but you get the added advantage of personalized IT support. At SkyTerra, real people who know your business pick up the phone when you call. This means tasks get done faster, more accurately and on your schedule — all while saving money.

The “Take Control of Tech” Plan

Invest in technology so you can spend more time on your business

Schedule a virtual or in-person consultation

Tell us your challenges, needs and goals

Get back to business while we make your IT easy