Team
Meet the SkyTerra Team.
OUR LEADERS
Dan Bergeron
Co-Founder
FOUNDING PARTNER
Dan spearheads the company’s business development initiatives, operations, and vision for a client-first centric culture of excellence.
Passionate about providing businesses with an independent advisory perspective for data center modernization, digital transformation and managed services, his model for delivering customers strategic and comprehensive roadmaps is firmly-rooted in the belief they should be solutions for both technical and business goals.
Dan has an extensive information technology career in the financial services and VAR industries. After serving as an Assistant Vice President and Manager of Messaging Technologies at Wellington Management LLP, Dan became a Lead Solutions Architect and Microsoft vTSP at Presidio. There he grew the Microsoft practice through his ability to sell solutions and not product. A member of the exclusive Microsoft Partner Advisory Board, he is highly-engaged and exposed to the cutting edge of technology which he is often asked to present and discuss at companies, associations and chambers of commerce.
A native of New Hampshire and very proud of his French Canadian heritage, Dan enjoys the outdoors, hiking, snowboarding and scenic rides on his motorcycle when he can squeeze it in. When not on the slopes, he can be found attending one of his children’s numerous baseball or soccer games.
Darren Schriever
Co-Founder
FOUNDING PARTNER
Darren oversees the Modern Data Center efforts at SkyTerra Technologies, as well as the company’s technology infrastructure.
A thoroughly-detailed engineer with over 20 years of experience, he has worked in the demanding fields of finance and education information technology as an administrator, director, and manager for such companies as Blackbaud, NaviSite, and Wellington Management LLP. Highly-skilled, Darren is also an excellent and articulate communicator; offering clarity and simplification to engagements that are often complex and abstract. An effective team manager, he can successfully guide teams on the importance of big picture strategy down to the finite details for deployment. Darren often says: “My goal is to simplify the challenges of IT so companies can focus on their success and that of their teams.”
Darren volunteers as a Fire Lieutenant and EMT for Amherst (NH) Fire Rescue. A role he’s quietly passionate about. He’s heavily involved with many community events and associations such as the 9/11 Memorial Stair Climb and the Amherst Fire Department Color Guard – an honorary guard that pays tribute to fallen firefighters and their surviving family members in funeral and memorial services. When not on duty, Darren is typically training new recruits or chauffeuring his daughters to their next sporting event.
Valerie Rogers
Controller
OPERATIONS
Valerie serves as the financial leader for SkyTerra and is responsible for company-wide accounting operations.
Detail-oriented at the core, Valerie focuses on building financial tracking and planning systems that will continue to allow SkyTerra to grow and serve businesses with scalable and secure cloud solutions. Her adaptability and creativity will continue to usher smooth transitions for client and internal relationships.
Valerie has more than 20 years of experience managing finances and overseeing cost-efficiency metrics for a multitude of industries including IT, field service tech, and manufacturing. This includes 8 years of consulting with small business on accounting and operations. Before joining SkyTerra Technologies, Valerie developed accounting systems and processes for a startup company, and managed vendor relationships and cost efficiencies for a small consumer business on the New Hampshire seacoast. She joined SkyTerra in January 2019.
Chris Lowe
Client Services Director
CLIENT SERVICES
Chris serves as the Client Services Director for SkyTerra and is responsible for all the services offered to clients.
A highly experienced and results oriented information technology leader, Chris is primarily responsible for building and managing the services teams as well as working with the leadership team.
Chris has more than 16 years of experience building, implementing, and managing information technology teams and programs. An expert in collaborating with executive teams to lead all facets of technology infrastructure planning, Chis builds high performance teams using his exceptional leadership that aligns the business process and IT Infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility for organizations.
Originally from Philadelphia, Chris has lived in Marlborough, Massachusetts for 20 years. He enjoys weekend walks in the woods with his wife and two daughters and listening to music and recently started taking piano lessons. Chris also volunteers in his local community church.
Armando Rivera
Engineering Manager
ENGINEERING
With more than 17 years of experience, Armando serves as the Engineering Team Manager and is responsible for SkyTerra’s large engineering client portfolio. Detail-oriented at the core, Armando uses his broad and deep technology skills across a range of client needs. He translates business needs into solutions, balancing cost, administration overhead and timelines; working in partnership with clients, solutions architects, external vendors and other SkyTerra departments.
The eldest of three brothers, Armando (Mando) lives in San Antonio, Texas, with his wife and two dogs. He is an avid outdoor and off-road enthusiast, traveler and hobby automotive mechanic/fabricator. His spare time is usually spent with his large family and close friends.
Chad Goodrich
Managed Services Manager
MANAGED SERVICES
Chad leads the Managed Services team, which is responsible for supporting the wide array of services SkyTerra architects for its clients. Though his leadership and experience using ITIL and Agile frameworks and processes, he is working to scale the Managed Services department to support more of our clients’ needs. Chad joined SkyTerra in February 2020.
Chad lives in the seacoast of New Hampshire, with his wife and two children. You can often find him skiing or hiking with his family, attending his kids’ sporting events, or volunteering as an Assistant Scout Master with his son’s Scouts BSA Troop. He also loves to research new and emerging technologies, and is usually building, installing, or testing a computer, home theater system, or smart home device.
Nadine Bergeron-Nutt
Project Management Organization Manager
PROJECT MANAGEMENT
Nadine is passionate about solving business challenges, determining solutions for SkyTerra’s clients, and successful project delivery. She works closely with SkyTerra Partners, our clients and the greater SkyTerra teams to manage our solutions engagements, as well as management of a team of Project Managers. Nadine leverages her experience to help identify, define, and deliver solutions to solve complex business problems for our clients Globally.
Nadine has over 20 years of experience increasing revenues and optimizing processes for multiple domestic and international corporations. She excels at coordinating high-impact cross-functional teams to achieve and exceed goals.
Before joining the SkyTerra Team in January of 2023, Nadine served as a Senior Consultant and Technical Program Manager for over 13 years at a large encryption, network, and computer security products company in Massachusetts. There Nadine directed and led all strategic program management activities for Global Business Operations from acquisitions, systems enhancements, program inception to end of life.
Victor Rodrigues
Managed Services Manager
MANAGED SERVICES
Victor serves as an IT Team Lead for SkyTerra and is responsible for managing a client dedicated engineering team. A highly experienced and results oriented information technology leader,
Victor is primarily responsible for building and managing an on-site client infrastructure staff as well as serving as liaison to the manager of the Managed Services team. He splits his time between our Nashua headquarters and our Boston based client.
With over 30+ years of enterprise experience. Victor’s range of technical experiences includes, but is not limited to, Microsoft 365, server architect and support, networking, software distribution services (SCCM/SMS), software virtualization, and software packaging. He has strong analytical skills and has developed and implemented innovative high-tech practices in his previous positions. Victor joined the SkyTerra team in October of 2021.
Victor lives in Massachusetts with his wife and children. He enjoys hiking, both freshwater and saltwater fishing, kayaking and riding his motorcycles. He enjoys participating in competitive sports like motorcycle track days and shooting competitions. He is bilingual, speaking, reading and writing fluent Portuguese. He is currently in the process of learning Italian, French and Japanese. Victor volunteers at Swift River Sportsman's Club by managing and running their website, and participates in the annual Fundraiser “Walk to End Alzheimer's” and in an annual “Ride for Kids” fundraiser supporting the Pediatric Brain Tumor Foundation.
Dan Shubelka
Managed Services Manager
MANAGED SERVICES
Dan leads a Managed Services team, which is responsible for supporting the wide array of services that SkyTerra architects for its growing client base.
Dan brings to SkyTerra over 10 years of IT experience in the New England area. He has extensive experience in the Microsoft space working with clients to help get them the best ROI from the software that they currently have deployed and invested in. Dan also excels at solving client pain points with technology focused on Microsoft Office 365, SharePoint solutions, SQL, Teams, and Business Intelligence platforms.
Before joining the SkyTerra Team in April of 2023, Dan served as a Director of Service Delivery for a global IT Consultant. There Dan coordinated with multiple sales teams and managed a team of internal IT resources and subcontractors to deliver projects for their clients.
Dan enjoys camping, OHRVing, hunting, and fishing in his free time. He has a hobby garden that feeds most of the animals in the neighborhood. He is a graduate of Castleton State University and resides in Central NH with his dog Martin.
OUR TEAM
Bradford B.
Principal Cloud Architect and Cybersecurity Architect
ENGINEERING
Brad serves as our Principal Cloud Architect and is responsible for advising and scoping for SkyTerra’s large portfolio of clients’ cloud and security vision to ensure the mission execution aligns.
Brad is a solution-focused practice leader & Principal Cloud Architect with over 15 years of experience leading cross-functional
IT teams to deploy, manage, and improve innovative Microsoft Azure and Microsoft 365 solutions. Committed to applying high-impact Azure-based solutions to achieve diverse organizational objectives for major businesses while continuously striving to modernize and improve technical workflows. His clients and colleagues know him as a reliable leader who can seamlessly bridge the gap between complex technologies and improved business solutions to meet client goals.
Brad left a global Microsoft solutions integrator organization where he had been for over 5 years to join the SkyTerra Team in October of 2022. Bradford built and launched the Azure Architecture and Microsoft 365 practice in his previous position, providing superior architectural roadmaps and technology deployment services to over 200 global clients. Brad has provided technical expertise and strategic guidance to clients regarding highly complex cloud and security structures to support them through major digital transformations to improve workflows, minimize risk and reduce costs using Microsoft Azure, Microsoft 365, and other third-party productivity solutions.
Bradford lives in the Chicagoland area with his wife and two children (11 years old and 6 years old). When not at the keyboard, Bradford enjoys working with his son on achieving his goals in baseball & basketball.
Bret Tartaglino
Customer Success Consultant
CUSTOMER SUCCESS
Bret strives to best understand each customer’s business needs and how to align customers to their IT roadmap to provide a secure, modernized environment.
An IT specialist with more than 20 years of leadership experience, Bret excels in helping businesses develop scalable IT architectures with multi-tier enterprise solutions, management systems and custom components. He relies on market intelligence, technical visibility, strategic advice and process development to design efficient IT solutions.
Bret’s career in IT is full of examples of translating strategic enterprise objectives into measurable technology projects that reduce downtime, improve security and enable growth. Most recently, he served as Director of Infrastructure and End User Services at TESARO, INC./GSK, where he established a culture of “cloud first” to drive productivity. Prior to that position, he was the IT Leader and Strategic Advisor at mindSHIFT Technologies managing and advising a diverse client base of small and medium size businesses. He has multiple degrees in computer science, network administration and information technology project management, along with a host of Microsoft, CompTIA, Veeam and CIW certifications.
Originally from Southern California, Bret has lived in the Worcester, Massachusetts, area for the last 12 years where he enjoys hiking, golfing, motorcycle riding and spending time with friends and family.
Aaron D.
Senior Systems Engineer
ENGINEERING
An experienced systems engineer with a demonstrated history of working in the computer software industry, Aaron implements, supports and maintains a variety of IT services, including Azure cloud, networking, security, email, systems integration, governance and disaster recovery both on premises and in the Azure cloud for SkyTerra clients. Aaron is skilled in Microsoft Azure, Data Center Virtualization, Microsoft Endpoint Management (Intune), Windows Desktop and Server Operating Systems, Storage Area Network (SAN), Technical Support and Active Directory.
A resident of Texas, Aaron enjoys camping and spending time at the beach with his wife and two young children. He volunteers in his local community and looks forward to visits with his college-age daughter in New York.
Cyndy W.
Endpoint Solutions Engineer
ENGINEERING
As an Endpoint Solutions Engineer, Cyndy is dedicated to helping businesses manage and secure endpoints for the whole lifecycle. She brings more than 25 years of experience working in endpoint management and consulting in banking, financial services, biotech, and state and local governments. She has helped various companies with patch management, operating system deployment, security compliance, managing a new or existing environment, third tier support, and documenting and training staff on tools and best practices. She is always keeping an eye on the new features and functionality in her technology space so she can counsel her clients on how they can best utilize the technology.
Cyndy enjoys boating, pilates, getting her steps in by walking her dog and hanging with good friends. A graduate of Clark University, she resides outside of Boston with her husband and dog.
Daren R.
Senior Systems Engineer
ENGINEERING
Daren is responsible for working with businesses through their digital transformation journey. He works on Teams/Skype VOIP, Microsoft 365 and Microsoft Virtual Desktop, as well helping clients get more of Azure as they expand in the cloud. Daren has been with us since December 2019.
Daren lives in Groton, MA, and spends his spare time doing CrossFit and hiking and mountain biking in the summer and skiing in the winter with his wife and twin boys.
Derek S.
Desktop Architect
ENGINEERING
As a SkyTerra desktop architect, Derek is responsible for providing in depth knowledge of endpoint management to our clients and the SkyTerra team. His extensive and varied background gives him a unique perspective on endpoint management and user experience. Derek has been with SkyTerra since 2017.
When not working or spending time with his family Derek likes to golf in the warmer months, fights the dadbod daily by attempting to CrossFit while also doing many classic nerd things like video games, building his own gaming computer and reading Sc-Fi/Fantasy novels.
Jason M.
Senior Systems Analyst
MANAGED SERVICES
As outsourced onsite tech support, Jason uses his expertise and customer service experience to quickly resolve any problems our client experiences.
Outside of work Jason enjoys boating in the summer and snowmobiling in the winter, and camping is a must in the Summer and Fall.
Jorge Q.
Systems Analyst
MANAGED SERVICES
An analytical IT professional with over 10 years experience in the information technology field, Jorge works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting and user onboarding. His expertise enables him to solve a multitude of issues efficiently. Jorge holds a master’s in information technology. His core competencies include Active Directory, network security, operating systems support, server administration and endpoint management.
Outside of work, Jorge loves to hike, ride horses and spend time at the ocean, either swimming or riding a JetSki. A graduate of Boston University, he resides in southern Massachusetts with his family.
Kevin S.
Systems Analyst
MANAGED SERVICES
Kevin works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting, and onboarding. His expertise enables him to solve a multitude of issues efficiently.
Kevin is an energetic and talented IT Professional. His core competencies include AD, O365, OKTA, networking, and SCCM. Meraki Firewalls, Azure Active Directory, Network Security, Wireless Technologies, Server Administration, and Endpoint Imaging.
Kevin joined SkyTerra Team in November 2021 after working as an IT Project Coordinator for at a large health organization. At his previous position he focused on HIPAA reis assessment, monthly Phishing campaigns, AD domains migration related to new acquisitions, and ISP acquisitions for 30 Clinics.
Kurt A.
Systems Analyst
MANAGED SERVICES
Kurt works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting and onboarding. His expertise enables him to solve a multitude of issues efficiently.
Kurt lives with his wife, two daughters, and two dogs in Peabody, Massachusetts. When not helping SkyTerra clients he can be found playing guitar, and watching football and hockey.
Landon M.
Project Manager
PROJECT MANAGEMENT
As Project Manager, Landon is responsible for designing and executing cloud migration strategy solutions for our clients. He joined the SkyTerra team in March 2020.
Landon enjoys camping, hiking, and spending time with his wife and 2-year-old son. When he has time, he rides his motorcycle and plays a little Xbox and guitar.
Lori B.
Project Manager
PROJECT MANAGEMENT
As Project Manager, Lori is responsible for designing and executing cloud migration strategy solutions for our clients. An insightful and strategic information technology manager, she has deep experience project managing global IT system implementations and leading teams. Using her extensive skills in unifying cross-cultural and cross-functional IT teams with integrity, respect and open-mindedness, Lori brings a great technical understanding to the projects she manages for our clients. Lori is a certified associate in project management from the Project Management Institute and is Professional Scrum Master I certified by Scrum.org.
Lori resides in Derry, New Hampshire with her husband and two sons. When she’s not caught up in the football, hockey and golf seasons, she loves to spend time with family and cooking up feasts. She enjoys gardening, nature and puzzle games. She also loves to learn about world cultures and has traveled extensively.
Meg S.
Senior Finance and HR Administrator
OPERATIONS
Meg works with the controller assisting with AP/AR, Payroll, and Human Resources administration. Focused on day-to-day financial standings, Meg is responsible for all vendor accounts and accounts receivable. Consistent account management is key to SkyTerra's growth and to serve businesses with scalable and secure cloud solutions. Her attention to detail and responsiveness ensures all client and vendor relationships are maintained. Meg has more than 20 years of experience with AP/AR, vendor management, and payroll.
Meg lives in Southern New Hampshire with her husband and daughter. As a Maine native, she spends a lot of time visiting with family there. While at home she and her husband have lots of projects around the house that they work on together. She also loves to cook and get together with friends.
Michael D.
Systems Analyst
MANAGED SERVICES
Michael works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting and onboarding. His expertise enables him to solve a multitude of issues efficiently.
Michael is a highly motivated and talented IT professional with 20+ years’ experience in the information technology field with an abundance of knowledge who excels at learning new technologies. His core competencies include Meraki Firewalls, Azure Active Directory, network security, wireless technologies, server administration and endpoint imaging.
An avid video gamer, tech geek and animal advocate, Michael enjoys biking, hiking and taking in the scenery locally and in other areas of New England.
Mike S.
Senior Systems Engineer
ENGINEERING
Mike serves as Senior Systems Engineer with expertise in O365 Administration at SkyTerra.
Mike is a results-driven, customer-focused, articulate, and analytical Senior Engineer who can think “out of the box”. Strong in design and integration problem solving skills. His deep background in SharePoint server installations, configurations, and customizations allow him to customize scalable solutions to best fit our client’s needs. Mike is also well versed in SQL DBA administration and database analysis and design, .NET.
Sought after client documentation and end user training are always delivered on time and end user friendly. Mike consulting experience is diverse with B2B, B2C, and enterprise clients. Everything is done with the idea that securing the company’s data is the number one priority. Mike join the SkyTerra team in 2020.
Mike is an avid golfer and cyclist, and a Psycho Bruins Fan (hasn't missed a game in over 20 years - including watching a game via webcam pointed at a television via Skype while traveling to Texas). He participates in many food drives and scholarship fund raisers in FL. Mike resides in Cape Coral with wife and 3 fur-babies and is still deeply rooted in the New England area where his family and 2 "children" live.
Roberto C.
Systems Engineer
MANAGED SERVICES
Working for a Boston-based SkyTerra client, Rob is responsible for handling any tier 2 or system administration requests, as well as proactively monitoring any IT issues to be addressed.
Rob lives in Andover, Massachusetts and is an avid Texas Holdem player and tournament player. He also loves all kinds of music, plays a little bass, and closely follows technology trends.
Robin C.
Procurement and AP Administrator
OPERATIONS
Robin works with the controller creating sales quotes, accounts payable, account management for smaller accounts, and vendor management.
Focused on day-to-day procurement process, Robin is responsible for all hardware and software quotes. She also works closely with vendors related to AP and order tracking. Consistent account management is key to SkyTerra’s s growth and ability serve our clients with scalable and secure solutions. Her attention to detail and responsiveness ensures all client and vendor relationships are maintained.
Robin has more than 15 years of experience with sales quotes, vendor management, and hardware/software procurement. Before joining SkyTerra Technologies, Robin worked as an Account Manager for a large IT practice in Kansas. She managed their telephony program as wells as account management and coordination with sales and technical resources.
Robin lives in Kansas with her Husband and her seventeen-year-old daughter. Her oldest daughter attends the University of Kansas. In Robin’s spare time she has a passion for photography and enjoys taking family photos and senior pictures. When not taking pictures, her and her husband enjoy getting together with friends and sometimes the evening turns into a game night.
Ross Jordan
Customer Success Manager
CUSTOMER SUCCESS
Ross serves as a Customer Success Manager using his broad and deep technology skills across a range of client verticals. Ross is a dynamic and analytical professional with more than 10 years of experience in business development, revenue growth and global sales across a variety of industries. He has a proven history of successfully and sustainably driving revenue, scaling growth and globalizing companies with data-driven insights and strategic solution development/deployment.
Ross loves to reach into the classroom and engage with children from third grade all the way through their senior year in high school, helping them understand the basics of capitalism and financial decision making. Ross is also initiating a 501(c)(3) scholarship program to help at-risk and impoverished children find the means to acquire critical sports equipment and have access to gyms, travel and other resources to ensure they have the same opportunity as others to succeed in their desired endeavors. Ross and his wife Debbie spend most of their free time traveling the world, climbing mountains, fly fishing and enjoying wineries.
Sean R.
Senior Systems Analyst
MANAGED SERVICES
Sean works directly with clients and is a motivated and talented IT professional. Highly trained in networking, Sean excels in building servers and configuring them with virtual machines related to Active Directory and remote desktop licensing. His other core competencies include deploying VoIP phone systems, maintaining client servers, networks and endpoints. He has previous experience as a helpdesk support technician.
When he’s not volunteering with the Rotary of Nashua West, Sean spends his free time sailing and kayaking in lakes around the Northeast. He lives in southern New Hampshire.
Tabitha J.
Systems Analyst
MANAGED SERVICES
As outsourced onsite tech support, Tabitha uses her extensive Office 365 expertise and customer services experience to identify our client’s problems and resolve them quickly. She also remotely assists other client’s technical problems and answers licensing questions and requests. Tabitha started with SkyTerra in November 2019.
Tabitha lives on a 5-acre hobby farm outside of Austin, Texas with her veteran husband and young son. Together they care for chickens and hope to raise goats, rabbits, and bees.
Pomy B.
Systems Analyst Consultant
MANAGED SERVICES
Pomy provides onsite tech support for a SkyTerra client based in Vancouver BC. As a Microsoft Certified Professional he is able to quickly navigate infrastructure migration to Azure/OKTA and quickly identify solutions and provide support for whatever daily challenges cross his path.
Pomy Lives in North Vancouver BC with his wife and son. He enjoys skiing, playing guitar, lifting weights, and running. He has a keen interest in watching financial markets.
CJ T.
Systems Analyst
MANAGED SERVICES
CJ works directly with SkyTerra clients, both on-site and remote, to provide IT services, manage remote systems, licensing, troubleshooting, and onboarding. CJ’s expertise enables CJ to solve a multitude of issues efficiently.
CJ is a highly motivated and talented young IT Professional. CJ graduated from Wentworth Institute of Technology in Boston in 2022. While attending school CJ had internships where CJ provided technical support to over 200 employees and helped develop a network to host both front facing applications and a private database for CJ’s senior project.
CJ joined SkyTerra Team in February of 2023 after finishing a Bachelors of Science in Cybersecurity.
Alexander R.
Systems Analyst
MANAGED SERVICES
Alexander works directly with SkyTerra clients, both on-site and remote, to provide IT services, manage remote systems, licensing, troubleshooting, and onboarding. His expertise enables him to solve a multitude of issues efficiently.
Alexander is a highly skilled and experienced IT professional with over 9 years of experience providing technical support to users across various organizations. Strong problem-solving and communication skills, able to explain complex technical concepts in a way that is easy to understand. Proven track record of implementing effective IT policies and procedures to improve support team. Providing a customized and personalized feel to clients when assisting them with technical issues.
Alexander joined SkyTerra Team in February of 2023 after working as a Desktop Support Engineer at a New York based learning services company. At his previous position he was responsible for service tickets, managing user accounts, hardware management, and collaborating with various IT teams to resolve complex issues.
Keri L.
Finance and HR Administrator
HR ADMINISTRATION
Keri works with the Senior Finance and HR administrator and Controller assisting with AP/AR, Payroll, and Human Resources administration.
Focused on day-to-day financial standings, Keri is responsible for all vendor accounts and accounts receivable. Consistent account management is key to SkyTerra’s s growth and to serve businesses with scalable and secure cloud solutions. Her attention to detail and responsiveness ensures all client and vendor relationships are maintained.
Keri is an experienced accounting professional and IT purchaser and has strong customer service skills. Keri joined the SkyTerra team after leaving a large technology solution provider. At her previous position she was responsible coordinating and supervising all IT purchases for her client base.
Keri lives in Nashua with her husband and two sons. She enjoys boating and fishing with her family on Lake Winnisquam, and St. Pete Beach. She also loves to try out new restaurants with her friends. When at home she likes spending time watching movies and entertaining
Deb W.
Senior Systems Engineer
ENGINEERING
Deb works directly with SkyTerra clients to provide advanced expertise in design, implementation, and support for their complex IT environments.
Deb has extensive experience in regulated companies in Biotech and Financial Services industries that specialized in the management and validation of business process and solution implementation. She excels in analysis, requirements gathering, design, configuration, documentation, training, and launching new solutions.
Deb left a Massachusetts based Biotech after 5 years to join the SkyTerra team in July of 2023. At her previous position she served as an Associate Director of Information Technology Systems and Business Partner.
Alex W.
Managed Services Systems Engineer
MANAGED SERVICES
Alex works directly with SkyTerra clients, to provide IT services, manage remote systems, advanced troubleshooting, and client onboarding. He is also responsible for developing, maintaining, and improving the support escalation process.
Alex is a highly skilled IT professional specializing in Microsoft endpoint management, SaaS services, Microsoft Intune, information security, VOIP solutions, system administration, Microsoft Azure, and advanced technical support. He also has extensive experience implementing new solutions for clients.
Alex left a Texas based managed services provider after 7 years to join the SkyTerra team in July of 2023. At his previous position he served as a Cloud Services Support Specialist.
Brad M.
Systems Analyst
MANAGED SERVICES
Brad works directly with SkyTerra clients, both on-site and remote, to provide IT services, manage remote systems, licensing, troubleshooting, and onboarding. His expertise enables her to solve a multitude of issues efficiently.
Brad is a highly motivated and talented young IT professional. He has a strong aptitude for learning new things. Brad has a proven track record of resolving technical hardware issues implementing effective IT processes to improve support for clients. He provides a customized and personalized feel to clients when assisting them with technical issues. Brad also has extensive experience in social media and assists SkyTerra in social media and marketing efforts.
Brad joined SkyTerra Team in July of 2023 after working as an IT Support Agent where he provided support for end users. At his previous position he was responsible for troubleshooting and resolving any issues related to clients’ devices.
Marhama G.
Systems Analyst
MANAGED SERVICES
Marhama works directly with SkyTerra clients, both on-site and remote, to provide IT services, manage remote systems, licensing, troubleshooting, and onboarding. Her expertise enables her to solve a multitude of issues efficiently.
Marhama is a highly motivated and talented young IT professional. She speaks 4 languages fluently and has a strong aptitude for learning new things. Marhama has a proven track record of implementing effective IT policies and procedures to improve support team. Providing a customized and personalized feel to clients when assisting them with technical issues.
Marhama joined SkyTerra Team in July of 2023 after working as an IT Analyst where she provided Tier 2 support for end users. At her previous position she was responsible for service tickets, managing user accounts, hardware management, and collaborating with various IT teams to resolve complex issues.
Want to join the SkyTerra team?
Vision
Empower business through smarter solutions
Mission
We build long-term relationships with our clients by collaborating on, building, and executing a vision which empowers their business to focus on what they do best. We are guided by our people-centric values and by putting the client first.
Core Values
We never stop learning, innovating, and improving
We act with empathy, integrity, and humility
We believe people come first
We strive for diversity and inclusion
We understand that transparent accountability validates trust
We continually assess our workplace culture to identify opportunities to strengthen relationships
The “Take Control of Tech” Plan
Invest in technology so you can spend more time on your business
Schedule a virtual or in-person consultation
Tell us your challenges, needs and goals
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