Team

Meet the SkyTerra Team.

Our Leaders

Dan Bergeron

Co-Founder

Bio

FOUNDING PARTNER

Dan spearheads the company’s business development initiatives, operations, and vision for a client-first centric culture of excellence.

Passionate about providing businesses with an independent advisory perspective for data center modernization, digital transformation and managed services, his model for delivering customers strategic and comprehensive roadmaps is firmly-rooted in the belief they should be solutions for both technical and business goals.

Dan has an extensive information technology career in the financial services and VAR industries. After serving as an Assistant Vice President and Manager of Messaging Technologies at Wellington Management LLP, Dan became a Lead Solutions Architect and Microsoft vTSP at Presidio. There he grew the Microsoft practice through his ability to sell solutions and not product. A member of the exclusive Microsoft Partner Advisory Board, he is highly-engaged and exposed to the cutting edge of technology which he is often asked to present and discuss at companies, associations and chambers of commerce.

A native of New Hampshire and very proud of his French Canadian heritage, Dan enjoys the outdoors, hiking, snowboarding and scenic rides on his motorcycle when he can squeeze it in. When not on the slopes, he can be found attending one of his children’s numerous baseball or soccer games.

Darren Schriever

Co-Founder

Bio

FOUNDING PARTNER

Darren oversees the Modern Data Center efforts at SkyTerra Technologies, as well as the company’s technology infrastructure.

A thoroughly-detailed engineer with over 25 years of experience, he has worked in the demanding fields of finance and education information technology as an administrator, director, and manager for such companies as Blackbaud, NaviSite, and Wellington Management LLP. Highly-skilled, Darren is also an excellent and articulate communicator; offering clarity and simplification to engagements that are often complex and abstract. An effective team manager, he can successfully guide teams on the importance of big picture strategy down to the finite details for deployment. Darren often says: “My goal is to simplify the challenges of IT so companies can focus on their success and that of their teams.”

Darren volunteers as a Fire Captain and EMT for Amherst (NH) Fire Rescue. A role he’s quietly passionate about. He’s heavily involved with many community events and associations such as the 9/11 Memorial Stair Climb and the Amherst Fire Department Honor Guard – an honorary guard that pays tribute to fallen firefighters and their surviving family members in funeral and memorial services. When not on duty, Darren is typically training new recruits or attending one of his daughters' sporting events.

Valerie R. SkyTerra Technologies Controller

Valerie Rogers

Controller

Bio

OPERATIONS

Valerie serves as the financial leader for SkyTerra and is responsible for company-wide accounting operations.

Detail-oriented at the core, Valerie focuses on building financial tracking and planning systems that will continue to allow SkyTerra to grow and serve businesses with scalable and secure cloud solutions. Her adaptability and creativity will continue to usher smooth transitions for client and internal relationships.

Valerie has more than 20 years of experience managing finances and overseeing cost-efficiency metrics for a multitude of industries including IT, field service tech, and manufacturing. This includes 8 years of consulting with small business on accounting and operations. Before joining SkyTerra Technologies, Valerie developed accounting systems and processes for a startup company, and managed vendor relationships and cost efficiencies for a small consumer business on the New Hampshire seacoast. She joined SkyTerra in January 2019.

Chris Lowe

Client Services Director

Bio

CLIENT SERVICES

Chris serves as the Client Services Director for SkyTerra and is responsible for all the services offered to clients.

A highly experienced and results oriented information technology leader, Chris is primarily responsible for building and managing the services teams as well as working with the leadership team.

Chris has more than 16 years of experience building, implementing, and managing information technology teams and programs. An expert in collaborating with executive teams to lead all facets of technology infrastructure planning, Chis builds high performance teams using his exceptional leadership that aligns the business process and IT Infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility for organizations.

Originally from Philadelphia, Chris has lived in Marlborough, Massachusetts for 20 years. He enjoys weekend walks in the woods with his wife and two daughters and listening to music and recently started taking piano lessons. Chris also volunteers in his local community church.

Susan Marciano

Professional Services Manager

Bio

INNOVATIVE TEAM LEADER

Susan serves as a Professional Services Manager and is responsible for SkyTerra’s engineering services portfolio.

Susan is an influential and accomplished IT and Business operations leader with extensive experience in diverse roles and responsibilities supporting clients’ top corporate goals. Susan has a proven track record of success implementing and improving reliability, redundancy, stability, supportability, scalability, and quality communications. She is skilled in identifying and resolving the underlying technology, products, people, and process challenges to support clients’ goals. Susan has a strong history of successfully delivering projects on time, in scope, and within budget.

Before joining the SkyTerra team in March of 2024, Susan served as a Senior Vice President of Technology Operations and Global Facilities Management for a premier social, mobile, and online games company. In her previous role, Susan oversaw facility operations and technical teams including IT, Tech Ops, and DevOps. Susan was instrumental in designing, building, and supporting the infrastructure of the company’s online skill gaming, mobile websites, as well as the internal corporate systems and facilities management for 8 locations worldwide.

Armando Rivera

Engineering Manager

Bio

ENGINEERING

With more than 17 years of experience, Armando serves as the Engineering Team Manager and is responsible for SkyTerra’s large engineering client portfolio. Detail-oriented at the core, Armando uses his broad and deep technology skills across a range of client needs. He translates business needs into solutions, balancing cost, administration overhead and timelines; working in partnership with clients, solutions architects, external vendors and other SkyTerra departments.

The eldest of three brothers, Armando (Mando) lives in San Antonio, Texas, with his wife and two dogs. He is an avid outdoor and off-road enthusiast, traveler and hobby automotive mechanic/fabricator. His spare time is usually spent with his large family and close friends.

Chad Goodrich

Managed Services Manager

Bio

MANAGED SERVICES

Chad leads the Managed Services team, which is responsible for supporting the wide array of services SkyTerra architects for its clients. Though his leadership and experience using ITIL and Agile frameworks and processes, he is working to scale the Managed Services department to support more of our clients’ needs. Chad joined SkyTerra in February 2020.

Chad lives in the seacoast of New Hampshire, with his wife and two children. You can often find him skiing or hiking with his family, attending his kids’ sporting events, or volunteering as an Assistant Scout Master with his son’s Scouts BSA Troop. He also loves to research new and emerging technologies, and is usually building, installing, or testing a computer, home theater system, or smart home device.

Nadine Bergeron-Nutt

Project Management Organization Manager

Bio

PROJECT MANAGEMENT

Nadine is passionate about solving business challenges, determining solutions for SkyTerra’s clients, and successful project delivery. She works closely with SkyTerra Partners, our clients and the greater SkyTerra teams to manage our solutions engagements, as well as management of a team of Project Managers. Nadine leverages her experience to help identify, define, and deliver solutions to solve complex business problems for our clients Globally.

Nadine has over 20 years of experience increasing revenues and optimizing processes for multiple domestic and international corporations. She excels at coordinating high-impact cross-functional teams to achieve and exceed goals.

Before joining the SkyTerra Team in January of 2023, Nadine served as a Senior Consultant and Technical Program Manager for over 13 years at a large encryption, network, and computer security products company in Massachusetts. There Nadine directed and led all strategic program management activities for Global Business Operations from acquisitions, systems enhancements, program inception to end of life.

Victor Rodrigues

Managed Services Manager

Bio

MANAGED SERVICES

Victor serves as an IT Team Lead for SkyTerra and is responsible for managing a client dedicated engineering team. A highly experienced and results oriented information technology leader,

Victor is primarily responsible for building and managing an on-site client infrastructure staff as well as serving as liaison to the manager of the Managed Services team. He splits his time between our Nashua headquarters and our Boston based client.

With over 30+ years of enterprise experience. Victor’s range of technical experiences includes, but is not limited to, Microsoft 365, server architect and support, networking, software distribution services (SCCM/SMS), software virtualization, and software packaging. He has strong analytical skills and has developed and implemented innovative high-tech practices in his previous positions. Victor joined the SkyTerra team in October of 2021.

Victor lives in Massachusetts with his wife and children. He enjoys hiking, both freshwater and saltwater fishing, kayaking and riding his motorcycles. He enjoys participating in competitive sports like motorcycle track days and shooting competitions. He is bilingual, speaking, reading and writing fluent Portuguese. He is currently in the process of learning Italian, French and Japanese. Victor volunteers at Swift River Sportsman's Club by managing and running their website, and participates in the annual Fundraiser “Walk to End Alzheimer's” and in an annual “Ride for Kids” fundraiser supporting the Pediatric Brain Tumor Foundation.

LinkedIn Profile

Dan Shubelka

Managed Services Manager

Bio

MANAGED SERVICES

Dan leads a Managed Services team, which is responsible for supporting the wide array of services that SkyTerra architects for its growing client base.

Dan brings to SkyTerra over 10 years of IT experience in the New England area. He has extensive experience in the Microsoft space working with clients to help get them the best ROI from the software that they currently have deployed and invested in. Dan also excels at solving client pain points with technology focused on Microsoft Office 365, SharePoint solutions, SQL, Teams, and Business Intelligence platforms.

Before joining the SkyTerra Team in April of 2023, Dan served as a Director of Service Delivery for a global IT Consultant. There Dan coordinated with multiple sales teams and managed a team of internal IT resources and subcontractors to deliver projects for their clients.

Dan enjoys camping, OHRVing, hunting, and fishing in his free time. He has a hobby garden that feeds most of the animals in the neighborhood. He is a graduate of Castleton State University and resides in Central NH with his dog Martin.

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Business Development

Bret Tartaglino

Customer Success Consultant

Bio

CUSTOMER SUCCESS

Bret strives to best understand each customer’s business needs and how to align customers to their IT roadmap to provide a secure, modernized environment.

An IT specialist with more than 20 years of leadership experience, Bret excels in helping businesses develop scalable IT architectures with multi-tier enterprise solutions, management systems and custom components. He relies on market intelligence, technical visibility, strategic advice and process development to design efficient IT solutions.

Bret’s career in IT is full of examples of translating strategic enterprise objectives into measurable technology projects that reduce downtime, improve security and enable growth. Most recently, he served as Director of Infrastructure and End User Services at TESARO, INC./GSK, where he established a culture of “cloud first” to drive productivity. Prior to that position, he was the IT Leader and Strategic Advisor at mindSHIFT Technologies managing and advising a diverse client base of small and medium size businesses. He has multiple degrees in computer science, network administration and information technology project management, along with a host of Microsoft, CompTIA, Veeam and CIW certifications.

Originally from Southern California, Bret has lived in the Worcester, Massachusetts, area for the last 12 years where he enjoys hiking, golfing, motorcycle riding and spending time with friends and family.

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Ross Jordan

Customer Success Manager

Bio

CUSTOMER SUCCESS

Ross serves as a Customer Success Manager using his broad and deep technology skills across a range of client verticals. Ross is a dynamic and analytical professional with more than 10 years of experience in business development, revenue growth and global sales across a variety of industries. He has a proven history of successfully and sustainably driving revenue, scaling growth and globalizing companies with data-driven insights and strategic solution development/deployment.

Ross loves to reach into the classroom and engage with children from third grade all the way through their senior year in high school, helping them understand the basics of capitalism and financial decision making. Ross is also initiating a 501(c)(3) scholarship program to help at-risk and impoverished children find the means to acquire critical sports equipment and have access to gyms, travel and other resources to ensure they have the same opportunity as others to succeed in their desired endeavors. Ross and his wife Debbie spend most of their free time traveling the world, climbing mountains, fly fishing and enjoying wineries.

Deborah McIsaac

Customer Success Manager

Bio

STRATEGIC CLIENT DEVELOPMENT

Deborah serves as a Customer Success Manager leveraging her passion for connecting clients with scalable solutions to help empower their business to do more.

Deborah is an experienced and driven professional with a demonstrated history of working in both emerging and transforming industries. She has a proven track record in Sales Development, fair negotiation, client relationship management, and client success that drive results. Deborah has extensive experience with the Microsoft systems to help clients navigate their Microsoft journey. She works directly with clients to understand their needs and assembles the appropriate team to create and implement a plan of action for their customized solution.

Deborah left a Technology Consulting Company where she held the position of Alliances & Business Development to join the SkyTerra Team in the fall of 2023. At her previous position Deborah overseed the national business development efforts through identifying and developing potential clients, then connecting them with our solution experts who guided them through their Microsoft journey.

Our Team

Aaron D.

Professional Services

Alex W.

Client Services

Alexander R.

Client Services

Cameron V.

Client Services

Christian A.

Client Services

Anthony H.

Systems Analyst

Cyndy W.

Professional Services

Daren R.

Professional Services

Deb W.

Professional Services

Denise E.

Professional Services

Derek S.

Professional Services

Hussein K.

Client Services

Jalin J.

Client Services

Jason M.

Professional Services

Jorge Q.

Client Services

Keri L.

Operations

Kurt A.

Client Services

Kyle R.

Client Services

Landon M.

Project Management Organization

Lori B.

Project Management Organization

Meg S.

Operations

Michael D.

Client Services

Mike S.

Professional Services

Pomy B.

Client Services Consultant

Roberto C.

Client Services

Taiwo A.

Client Services

Robin C.

Operations

Sean R.

Client Services

Shane M.

Client Services

Tabitha J.

Client Services

Dave C.

Systems Analyst

Max J.

Systems Analyst

Vision

Empower business through smarter solutions

Mission

We build long-term relationships with our clients by collaborating on, building, and executing a vision which empowers their business to focus on what they do best. We are guided by our people-centric values and by putting the client first.

Core Values

We never stop learning, innovating, and improving

We act with empathy, integrity, and humility

We believe people come first

We strive for diversity and inclusion

We understand that transparent accountability validates trust

We continually assess our workplace culture to identify opportunities to strengthen relationships

The “Take Control of Tech” Plan

Invest in technology so you can spend more time on your business

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