End User Support & IT Help Desk
You need to keep your team connected and provide them with access to comprehensive collaboration tools. With these IT help desk articles, we advise you on the best tools and practices to keep your employees connected and your business in motion.
Endpoint Management: The Ins and Outs
Keeping your data safe and sound is a non-negotiable for your business. But where do you start? As an expert cybersecurity services provider, we get it. Securing your endpoints via…
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Microsoft 2012 EOL: What You Need to Know
If you are still running Windows Server 2012 or 2012 R2, you may be wondering what this means for your business and how to prepare for the upcoming changes. In…
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Office 365 vs Office 2016: Key Differences Explained
Debating between Office 365 vs Office 2016? At SkyTerra, we understand that choosing the right Microsoft Office suite for your business can be a perplexing task. With so many options…
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In-House vs. Outsourced IT Management
In-House vs. Outsourced IT Management When it comes to improving your IT infrastructure, the decision between hiring in-house vs. outsourced IT management to a managed service provider (MSP) can be…
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Hiring an IT Company: Start With These 10 Questions
So, you’re in the market for an IT company and are actively seeking the right digital transformation experts for your business. Where do you even begin? What questions do you…
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3 Mistakes to Avoid When Choosing an IT Support Firm
In today’s digital age, businesses heavily rely on technology to drive their operations. As a result, partnering with a reliable and efficient IT support firm is crucial for seamless business…
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How to Change MSPs: Make Your Transition Painless
It’s that time of year again and no, we are not talking about a change in seasons or a holiday. Unfortunately, it’s time for you to figure out how to…
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Want to Boost Productivity and Creativity? Modernizing Endpoints Is a Start
In today’s world of business, being a remote employee is common. We have quickly created a new culture within the workplace, where screens have all but replaced conference rooms and…
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What Does a Managed IT Service Provider Do?
A managed IT service provider is your one-stop-shop for all things IT. Every MSP (managed service provider) is unique when it comes to services offered, contract setup and quality of…
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When It Comes to Remote Work, We Eat Our Own Dog Food
As everyone knows, New England, where our headquarters is located, has weather. Lots of weather…. It could be 70 and sunny one day and then a blizzard or a nor’easter the next. Of course, we have a Business Continuity Plan (BCP) in place if needed like all responsible businesses do, but the truth of the matter is that we work like this every day. We leverage a 100% cloud-based infrastructure to enable our team to work from anywhere, anytime
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Buh-Bye, VDI Divas! You’re Too Much Drama, Totally Un-relatable, and So Yesterday.
No one really wants to be around a diva. They’re typically annoying, love complicating matters, and tend to behave as a bully; demanding the people around them bend to their…
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