What is meant by the outsourcing of IT services?
The word “outsourcing” simply means sending a project or function to an external resource instead of to your internal team or staff member. The outsourcing of IT services can take a couple of forms. Outsourcing IT projects: This is when your company decides to send a particular project or component to a third party rather…
Read MoreOffice 365 Collaboration Systems Engineer
Career Overview: Office 365 Collaboration Systems Engineer The Systems Engineer position requires expectation of broad and deep technology skills across a range of disciplines. Systems Engineers implement, support, and maintain a variety of IT services, including Azure cloud, networking, security, email, systems integration, governance, and disaster recovery both on premises and in the Azure cloud. Systems Engineers provide subject…
Read MorePreparing Your Business for SOC 2 and CMMC Compliance
Technology is an integral component to the way you run your business. It has both tangible and intangible benefits that will help you make money and meet the demands of your customers, no matter the size of your enterprise. Your technological infrastructure affects the culture, efficiency and relationships of your business. It also affects the…
Read MoreUsing Power Automate to Streamline New Supplier Requests
Power Automate, a Microsoft business application, allows you to use automation to streamline and digitalize repetitive tasks. Automating mundane tasks boosts efficiency, ensures data accuracy and improves user experience. Learn more how SkyTerra used Power Automate to build a streamlined solution for new supplier requests. Challenge A leading North American processor and marketer of value-added…
Read MoreAzure Logic Apps
Azure Logic Apps is a cloud service (SaaS) that assists with scheduling, automating, and orchestrating tasks as well as business processes, and workflows when you need to integrate applications, data, systems, and services across business processes, cloud platforms, enterprises or organizations. What Are the Benefits of Azure Logic Apps? Simplifying how you design and build…
Read MoreSave Time and Money: Vendor Consolidation With a Microsoft Solution Provider
It’s totally normal for companies to outsource certain IT tasks and projects to vendors and IT managed service providers to clear up their schedule and their workload. But, oftentimes companies hire too many different vendors, which in turn skyrockets their IT costs. Using several vendors and applications to complete very similar jobs and tasks to…
Read MoreWhat is DaaS and Why Do I Need It?
If you work with an IT services provider, they may have brought up DaaS. So what is it? Desktop as a service (DaaS) is a cloud computing offering that allows a service provider to deliver virtual apps and desktops from the cloud to any device via the internet. It comes as a per-user subscription and…
Read MoreMicrosoft NCE: The Good, the Bad and the Reality
In October 2021, Microsoft announced that they are streamlining their cloud product portfolio by introducing the ability to purchase seat-based or license-based offers such as Microsoft 365, Dynamics 365, Power Platform and Windows 365 in the New Commerce Experience (NCE) platform. Microsoft NCE was designed as the new commerce experience to simplify and streamline how…
Read MoreAutomate Business Processes: A Case Study on Automating Policies and Procedures
Automating business processes can increase efficiency and time savings. Recently, SkyTerra worked with a large, private real estate company to help them automate business processes. Read on to learn how SkyTerra was able to help the company get more done. Challenge A large, private real estate company that had turned to SkyTerra for IT help…
Read MoreTop 5 Hallmarks of Proactive IT Management
When choosing an IT partner, it’s important to pick one that will operate on a proactive mindset rather than on a need-only basis. IT MSPs that go out of their way to protect, secure and manage your IT needs are considered proactive. But how can you tell an IT company will provide proactive IT management…
Read MoreWhy Governments Use Microsoft
A positive government and citizen relationship relies heavily on trust and respect. Governments use Microsoft to achieve this as it empowers them to protect their citizens’ data and privacy. At SkyTerra, we know cyber security is critical. Technology impacts the government industry in many ways. In 2018, the U.S. government had 1.2 billion records breached.…
Read MoreHow Technology Is Impacting the Banking Industry
How Technology Is Impacting the Banking Industry Financial institutions looking for an edge are turning to “intelligent banking.” Technology is impacting the banking industry more and more. Deeper customer insights help banks deliver better customer experiences that lead to more growth and customer loyalty. Microsoft and its partners help banks get these insights so they…
Read More