Systems Analyst

Systems Analyst Job Post 08_2021

Career Overview: Systems Analyst The Systems Analyst will resolve complex customer account support needs in the Managed Services department. This role is customer facing and requires exceptional customer service skills. The Systems Analyst will work with various internal, external, technical, and business organizations. This position will entail learning to support multiple services across many system configurations and requires the…

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Know Your Data Backup Options for Disaster Recovery Plan

Know Your Data Backup Options for Disaster Recovery Plan

Although data backup options can be complex and tedious to research, few IT subjects are as important. These options include endpoint backup and shared backup. We’ve broken them down in simple and easy-to-understand definitions so you can better choose which one is right for your business.  Most people understand the necessity of backing up data,…

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Azure QnA Bot

Azure QnA Bot & Chat Functions

Wish you could create a customized question-and-answer bot specifically tailored to your business and customers? With the Azure QnA Bot, you can do just this, and with no code experience. Here’s how you can use this cloud-based service to boost your business.  What is Azure QnA Maker? QnA Maker is a cloud-based API service that…

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How do I find top IT managed service providers?

SkyTerra How do I find top managed IT services providers

IT managed service providers can range from large national firms to the guy down the block who does it in his garage. The trick is not in finding one but finding the perfect managed service provider for your company.  Whether you are looking anywhere in the U.S. or anywhere in Canada, the right IT managed…

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Do I need cyber security assessment services?

SkyTerra do I need cyber security assessment services

Cyber security assessment services refer to any number of tests used to address any cyber security risks which might be on your infrastructure. The type of tests needed depend on your type of business, size of your company and your risk tolerance — but all are advantageous. Every business should conduct some level of cyber…

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What is a cyber security managed service provider?

SkyTerra What is a Cyber Security Managed Service Provider

A cyber security managed service provider provides outsourced monitoring and management of security devices and systems. It is also called a managed cybersecurity provider or MSSP. It differs from a CSSP because the security services are provided as part of end-to-end IT coverage, including: Cyber security managed service providers package these into a flat rate…

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What are cyber security services providers?

SkyTerra What are cyber security services providers

Cyber security services providers (CSSP) offer cyber security to other businesses as a service. Working with a CSSP allows companies to leverage a more robust set of security protocols than they could with an in-house team. A cyber security provider can run tests to find vulnerabilities, monitor networks for intrusions and even respond to incidents.…

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