Posts by SkyTerra Technologies

IT managed service providers can range from large national firms to the guy down the block who does it in his garage. The trick is not in finding one but finding the perfect managed service provider for your company.  Whether you are looking anywhere in the U.S. or anywhere in Canada, the right IT managed…

Cyber security assessment services refer to any number of tests used to address any cyber security risks which might be on your infrastructure. The type of tests needed depend on your type of business, size of your company and your risk tolerance — but all are advantageous. Every business should conduct some level of cyber…

Co-managed IT service, sometimes called hybrid IT services, is when your business keeps an IT staff in-house but supplements its internal resources with some services from a managed service provider (MSP).  When your business is large enough to maintain an in-house IT team, co-manager services can be the best of both worlds: you decide what…

Cloud computing benefits for small business include, but are not limited to:

A cyber security managed service provider provides outsourced monitoring and management of security devices and systems. It is also called a managed cybersecurity provider or MSSP. It differs from a CSSP because the security services are provided as part of end-to-end IT coverage, including: Cyber security managed service providers package these into a flat rate…

Cyber security services providers (CSSP) offer cyber security to other businesses as a service. Working with a CSSP allows companies to leverage a more robust set of security protocols than they could with an in-house team. A cyber security provider can run tests to find vulnerabilities, monitor networks for intrusions and even respond to incidents.…

A cloud managed service provider is a third-party company which offers a cloud-based platform, infrastructure and application. It bundles cloud services into a managed service agreement which means you are not just buying the cloud services, but getting the expertise and support you need to keep it optimized and secure. Think of it as you…

A managed service provider (MSP) supports your company’s network, infrastructure and other technology needs. To use a metaphor, it does the heavy lifting so your in-house team can focus on improving and growing your business. Some offer an all-in-one platform and others customize the services to fit the client’s business. MSPs proactively work to keep…

IT project outsourcing is similar except it’s for a specific job within a given period of time and therefore has limited scope of your IT needs. The project might include the development of products, services or solutions and involve multiple parties within and outside of your organization. Examples of IT outsourcing projects are migrating from…

When the term “IT help desk outsourcing is used,” it typically refers to only help desk support instead of the complete services that a managed service provider (MSP) can provide for a more comprehensive solution to support your in-house team. In either case, the help desk tech service provides 24/7/365 support from an external vendor.…

The word “outsourcing” simply means sending a project or function to an external resource instead of to your internal team or staff member. The outsourcing of IT services can take a couple of forms. Outsourcing IT projects: This is when your company decides to send a particular project or component to a third party rather…